Last Updated: October 26, 2023

Welcome to Kohls Sale Store! These Terms and Conditions govern your use of our website kitchensalestore.com and your purchases of our premium kitchen and dining products. By accessing our site and making a purchase, you agree to be bound by these terms.

At Kohls Sale Store, we’re committed to providing quality products and excellent customer service. These terms are designed to create a transparent and fair shopping experience for all our valued customers.

1. User Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Use the website only for lawful purposes
  • Not engage in any fraudulent activities or misuse of our services
  • Comply with all applicable laws and regulations in your jurisdiction regarding online purchases
  • Verify that products you purchase are suitable for your intended use

2. Products and Services Description

Kohls Sale Store specializes in premium kitchen and dining essentials including:

  • Cookware & Bakeware (sets and individual pieces)
  • Cutlery & Knives
  • Baking tools, pans, and sheets
  • Bar tools and beverage serveware
  • Glassware (casual and champagne glasses)
  • Cooking utensils and tools
  • And other kitchen accessories

We make every effort to display our products as accurately as possible. However, slight variations in color, texture, or appearance may occur due to photographic lighting or your monitor settings.

All product descriptions are provided in good faith but we do not warrant that they are completely error-free.

3. Order and Payment Terms

Order Process

When you place an order, you will receive an acknowledgment email. This email is an acknowledgment that we have received your order, but it does not constitute acceptance. Acceptance of your order occurs when we send a confirmation that your order has been shipped.

Pricing

All prices are listed in US dollars. We reserve the right to change prices at any time without notice, but such changes will not affect orders already accepted.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.

Shipping

We ship internationally to most regions worldwide, excluding Asia and some remote areas.

Shipping options:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

Orders are processed within 1-2 business days after payment confirmation. You will receive a tracking number once your order ships.

4. Returns and Refunds

We want you to be completely satisfied with your purchase. Please review our return policy carefully:

Eligibility

To be eligible for return or exchange:

  • Request must be made within 15 days of receipt
  • Item must be in original, unused, unwashed condition
  • Original packaging with all tags and accessories included
  • Original receipt or proof of purchase must be provided

Non-Returnable Items

For health and safety reasons, the following cannot be returned unless defective or damaged:

  • Can Openers (hygiene concerns)
  • Casual Glasses and Champagne Glasses
  • Opened or used Bar Tools
  • Cooking Utensils & Tools showing signs of use
  • Any products that have been assembled, used, or altered

Return Process

To initiate a return or exchange:

  1. Email us at [email protected] within 15 days of receipt
  2. Use subject line: “Return/Exchange Request – Order #[Your Order Number]”
  3. Wait for authorization and instructions
  4. Ship the item to our returns center at the provided address

Refunds

Refunds are processed within 5-7 business days after we receive and inspect the returned item. The refund will be issued to the original payment method. Original shipping fees are non-refundable, and return shipping costs are the customer’s responsibility unless the return results from our error.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Kohls Sale Store or our suppliers and is protected by international copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

6. Limitation of Liability

Kohls Sale Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • The use or inability to use our products or services
  • Unauthorized access to or alteration of your transmissions or data
  • Any other matter relating to our products, services, or website

Our total liability for any claim related to your use of the website or purchase of products shall not exceed the amount you paid for the product(s) in question.

7. Governing Law

These Terms and Conditions are governed by the laws of the State of Tennessee, United States. Any disputes shall be resolved in the courts located in Nashville, Tennessee.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the modified terms.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: Kohls Sale Store, 3808 Richland Avenue, Nashville, TN 37205, United States

We typically respond to inquiries within 2 business days.

Thank you for choosing Kohls Sale Store for your kitchen and dining needs. We appreciate your business and are committed to providing you with quality products and excellent service.